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My Shopping BasketFAQs list
- How do I order a product?
- Do I need a Credit / Debit Card?
- How long does it take to download the files?
- How do I unzip the downloaded files?
- 'We are sorry but something went wrong' - What do I do if this page shows?
- My email activation link doesn't work - What should I do?
- I have not received an email as a new customer registering for the first time - What should I do?
- I have forgotton my username and password - What should I do?
- My Username is not accepted when I log in - What should I do?
- How does payment & delivery work?
How does payment & delivery work?
Payment
After placing your order, you will be required to print your invoice so that it can be processed by your administrator.
Payment is required within 30 days of the date of order either by BACS or cheque. Payment details are supplied on the invoice.
Delivery
Purchased products are available for download from the date of purchase.
You can login to Primary Heads Paperwork and download your products at any point to access your products.
